![]() Open Control Panel using the steps below for your operating system: Let's uninstall any versions of Office you aren't using before we continue to troubleshoot.ġ. Step 2: Check for multiple copies of OfficeĪctivation can fail if you have multiple copies of Office installed. If it's not, your email address won't work for signing in to Office. Your Office product or Office 365 subscription should be listed there. To check if your Microsoft account is associated with Office, sign in to Services
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